FREQUENTLY ASKED QUESTIONS
Are there any age restrictions?
Yes. The festival is licensed for people 18 years or older. identification will be required and under 18's WILL be refused entry.
What do I get with a VIP ticket?
The brand new VIP arena will comprise of a sumptuous 3,000 capacity tent, a huge amount of benefits and a separate campsite within the VIP area.
Various artists performing alternative and eclectic sets will host the VIP arena. Stand up comedians, burlesque performances, cocktail barmen and amazing production will give you a full programme of unrivalled entertainment throughout an action packed weekend.
Not only will Global be having an artist signing area where you can meet, greet and request your favourite disc jockey to sign your Global Gathering souvenirs; this year Global will introduce to you, The Golden Circle. Available exclusively to VIP and Cloud9 ticket holders, you will have the opportunity to watch and dance right in front of the main stage artists.
The following benefits are available in the VIP area:
In addition the VIP ticket holders will enjoy:
VIP Tickets are available exclusively through the official Global Gathering website: www.globalgathering.co.uk
What are the dates of the 2008 festival?
Friday 25th and 26th July 2008
What are the Ticket booking fees?
Weekend - General Admission = £10.50
Weekend - VIP Ticket = £10.50
Booking Fees are included in the displayed ticket prices.
How do I find out about the venue?
Details on the venues can be found at: http://www.globalgathering.co.uk
When will I receive my tickets?
Tickets will be dispatched up to a week before the event. You will receive a dispatch email notifying you your tickets are on their way. However please do not contact us until 3-4 working days before the event if you have not received them.
Your tickets will be delivered securely by courier and will require a signature on delivery. In the event that you are not at the delivery address at the time of delivery, either an Attempted Delivery card will be left with full contact details or the courier will contact you to rearrange the delivery at your convenience. If you receive an Attempted Delivery card, we urge you to make contact at your earliest convenience to avoid delays in redelivery. If you entered your mobile telephone number during the ordering process you may receive a text message from our delivery partner in relation to your order. In the event that it becomes impractical to use our Courier Company then tickets will be dispatched by alternative methods including Royal Mail Special Delivery or changed to Box Office Collection.
All non-UK orders will not be dispatched to you. Please collect your tickets from the Box Office at the event. When collecting tickets please bring photographic ID (passport/driving license) and the card used to book the tickets. For further information please contact globalgathering@trinitystreetdirect.com
Stock Availability
All the stock we currently have available is featured on the website, we do endeavour to replenish stock at all times however this may not always be possible.
Please do keep checking the website for updates.
Please note: The products illustrated on this web site are as seen. The reproduction of colours is as accurate as photographic and computing processes will allow. Global Gathering accept no responsibility for variances in colour or style due to the settings on the users monitor. Global Gathering reserve the right to alter without notice or prior warning, prices of products and conditions of sale.
Alcohol
Please be advised that you may be asked for ID when exchanging your alcohol voucher
Is this site secure?
Yes, all your details are held securely on our systems. Your credit or debit card details are NOT retained by us. When processing payments, we use a SSL secure connection to the banks computers.
What name will appear on my Credit Card or Bank Statement?
"Direct Pay Ltd" will appear on your statements. Angel Music Group is working in partnership with Direct Pay Limited in providing this service.
Can I get a refund?
Tickets are sold as non-transferable and non-exchangeable. Refunds are strictly at the Managements discretion. Please apply in writing to Global Gathering 2008 Customer Services, PO Box 4897, Warwick, CV34 9GT
Who can I contact if I have a query about this site?
Our contact details are below:
Trinity Street Operate Customer Services
Trinity Street Direct
St Georges House
Cape Road
Warwick
CV34 5DJ
England
Tel: +44 (0) 8700 428 554
Email: GlobalGathering@trinitystreetdirect.com
